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Privacy Policy

Last updated: July 2026

1. Introduction

Kingdom Metrics and its third-party affiliates are committed to protecting the privacy of all clients. This Privacy Policy ("Policy") applies to all information and data collected by Kingdom Metrics when providing services.

This Policy describes how we collect, receive, use, store, share, transfer, and process your information and data. It also outlines your choices and rights, including your right to access and correct any information we hold about you. If you do not agree to this Policy, please do not use our services.

2. What Information We Collect

Website Visits

We collect information when you interact with our website, including your email address, first and last name, job title, and similar business information. You can explore some areas of our website without providing personal information.

Payment Information

When you register for attendance capture services, we collect payment and billing information, such as billing address and billing contact details. You may also provide credit card or bank account information, which is processed securely by a third-party payment provider. We use this information only as authorized to process payments for services.

Customer Testimonials

We may post customer testimonials and comments on our website. These may contain personal information, but we will obtain your consent via email or other agreements before posting your name or testimonial.

3. Information We Collect During Service Use

Usage Data

We collect metrics and information on how you use and interact with our services. This includes IP address, browser type, domain names, ISP, files viewed (e.g. HTML pages, graphics), operating system, access times, and referring website addresses. We may use third-party providers to collect this data to help us improve our services.

Image Data & Attendance Validation

As part of our attendance capture services, Kingdom Metrics may collect still images of entryways or gathering spaces within a client's facility for the sole purpose of counting attendance.

Purpose Limitation

  • Images are used to validate attendance counts and to train and improve the models that produce those counts.
  • Images are not used for marketing, advertising, promotional materials, or public display.
  • Images are never sold or licensed. We do not share images with third parties, except service providers that store or process them on our behalf under confidentiality obligations.

Children & Sensitive Populations

  • Kingdom Metrics does not attempt to identify individuals, including children.
  • Images are not used for facial recognition, identity profiling, or behavioral tracking.
  • Attendance data is aggregated and reported as numerical counts only.

Access Control

  • Image access is strictly limited to authorized Kingdom Metrics personnel.
  • Images may be shared only with authorized representatives of the client church upon request for the purpose of validating attendance accuracy.
  • Future features may allow authorized client representatives to view images through a secure, access-controlled link for independent verification.

Retention

  • Images are retained only as long as reasonably necessary to validate attendance data or resolve disputes.
  • After the retention period, images are securely deleted or anonymized.

Security

  • Images are stored in secure environments using industry-standard technical and organizational safeguards designed to protect against unauthorized access, disclosure, or misuse.

4. How We Use Your Information

We use your information to:

  • Provide products and services to you
  • Process payments
  • Send transactional emails about billing, account management, and other administrative matters
  • Notify you of updates to terms, policies, or security incidents
  • Improve our services and develop new features

We may share your information with third-party service providers for these purposes. We require them to use your information solely for the services they provide to us and to protect it consistent with this Policy.

SMS consent and mobile information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to deliver messages through our SMS service providers. Consent to receive text messages is not a condition of purchasing any goods or services. For full details of our text messaging program, including opt-out and help instructions, see our SMS Policy.

5. Compelled Disclosure

We may use or disclose your information if required by law or if we reasonably believe that it is necessary to protect our rights, your safety, the safety of others, investigate fraud, or comply with legal processes.

6. How We Store and Secure Your Information

We use a variety of security technologies and procedures to protect your information from unauthorized access, use, or disclosure. Information is stored in controlled, secure environments with appropriate physical, technical, and organizational measures.

We retain your information only as long as needed for business purposes or legal obligations. When no longer needed, we securely delete or anonymize it. You can request deletion at any time.

7. Cookies and Similar Technologies

We use cookies and tracking pixels to analyze trends, administer our website, monitor navigation, and gather demographic information about our user base. You can set your browser to refuse some or all cookies or alert you when cookies are being sent.

8. Marketing & Branding Usage

Clients grant Kingdom Metrics a "perpetual, worldwide, non-exclusive, royalty-free license to use their name and logo" on our website, marketing materials, and promotional content to identify them as a customer, even if the client relationship ends.

While we are not obligated to remove your name or logo upon termination of services, we may do so upon written request at our discretion.

9. Your Privacy Rights and Choices

You have the right to:

  • Access, correct, update, or delete your information
  • Object to or restrict our processing of your information
  • Request portability of your information
  • Withdraw consent at any time (this will not affect processing done before your withdrawal)
  • File a complaint with a data protection authority

We do not sell your information. To exercise your rights, contact us at:

[email protected]
+1 561-770-8282

We may verify your identity before fulfilling requests. You may also authorize an agent to act on your behalf, and we will verify their identity and authority as required by law.

10. Anti-Spam Policy

We comply with the CAN-SPAM Act. All marketing emails include an "unsubscribe" link at the bottom. Our services prohibit sending unsolicited commercial emails in violation of applicable laws, and customers who violate this policy may have services suspended or terminated.

11. California Privacy Rights

Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • Right to Know: Request what personal information we have collected, used, or disclosed about you in the past 12 months.
  • Right to Delete: Request deletion of personal information, with certain exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

We do not sell or share personal information with third parties for their own marketing purposes.

How to Exercise California Rights

You can contact us at:

[email protected]
+1 561-770-8282

We will verify your identity for such requests. You may also designate an authorized agent to act on your behalf.

12. United Kingdom & International Visitors

Kingdom Metrics, Inc. (378 Northlake Blvd #246, North Palm Beach, FL 33408-5421, USA) is the data controller for personal information collected through our website and in administering our services, such as account, contact, and billing information. Where we process congregation images on behalf of a client church, the church is the data controller and we process those images on its instructions.

If you are in the United Kingdom, the UK General Data Protection Regulation (UK GDPR) applies to our processing of your personal information. We rely on the following legal bases: performance of a contract, our legitimate interests in providing, improving, and securing our services, and your consent where required. The rights described in Section 9 are available to you and can be exercised by contacting [email protected].

Your information is processed and stored in the United States. Where UK personal information is transferred to us, we protect it using appropriate safeguards, including the UK's international data transfer provisions incorporated into our customer agreements.

Kingdom Metrics is registered as a data controller with the UK Information Commissioner's Office (ICO) under registration number ZC189018. You also have the right to lodge a complaint with the ICO at ico.org.uk/make-a-complaint.

13. Contact Us

If you have questions about this Privacy Policy or need it in an alternative accessible format, please contact:

Kingdom Metrics
378 Northlake Blvd #246
North Palm Beach, FL 33408-5421
USA
[email protected]
+1 561-770-8282